Chicago - 17 October 2003 Cook County Administration Building

• 6 people died.

• Doors locked in stairwells.

• Inadequate sprinklers because building was grand-fathered.

• Emergency phones not working properly.

• Signage inadequate.

• Helmet of firefighters prevented proper communication with each other and civilians.

• Multi-lingual night-workers didn’t understand instructions to evacuate.

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